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　　You have had a bank account for a few years. Recently you received a letter from the hank stating that your account is $240 overdrawn and that you will he charged $70 which will he taken directly from your account. You know that this information is incorrect.

　　Write a letter to the bank. Explain what has happened and say what you would like them to do about it.

　　You do NOT need to write your own address.

　　Model Answer:

　　Dear Sir/Madam,

　　I am writing in reply to a letter I received from you a few days ago. In your letter you state that I am $240 overdrawn and that you will be charging me $70.

　　I would like to point out that the reason I am overdrawn is because of a mistake made by your bank. If you look through your records you will see that I wrote several weeks ago explaining the situation. For the last twelve months, I have been paying $300 a month for a car I bought last summer. The monthly payments were taken directly from my bank account. However, two months ago I sold the car and I wrote to you instructing you to stop paying the monthly installments. I received a letter from you acknowledging my request, but, for some reason, nothing was done about it. Another $300 installment has been paid this month and this is the reason why I am overdrawn.

　　I would like you to contact the garage where I bought the car explaining your error. I would also like you to ask them to return the money.

　　Yours faithfully,

　　Sandra Roll

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